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For Providers

Billing

Accepting card payments

Accepting subscription payments

Accepting bank payments

Accepting direct debit payments

Migrating to direct debit

Refunding a payment

Moving a payment

Splitting a payment

Enabling booking with credit

Assigning a product to a student

Automatic retry settings

When a subscription payment fails

Resolving payments manually

Bookings

Changing a bookings price

Ensuring bookings are visible

Turning on session reminders

Catch-ups

Catch-up settings

Allowing catch-ups for a class

Booking a catch-up

Viewing catch-ups

Cancelling catch-ups

Restoring catch-ups

Reconciling with catch-ups

Gift Vouchers

Creating a voucher

Enabling a voucher

Gifting a voucher

Keeping track of purchases

Integrations

Active Campaign

Setting up your integration

Making the most of custom fields

Making the most of tags

Keeping marketing consent in sync

Reference

Learning

What is Learning?

Choosing your progress tracking mode

Understanding the I/D/M states

Creating a stage

Adding goals to a stage

Recording goal progress

Awarding a stage to a student

Schedule

Creating a term

Making a term public

Duplicating a term

Creating a class to run monthly

Publishing a class

Finding a class

Custom class images

Custom class pricing

Configuring a classes age range

Changing session teachers

Enabling self-booking

Enabling private bookings

Settings

Enable capturing participant notes

Switching your fee setting

Turning notifications on/off

Waiting Lists

What is a waiting list

Allowing people to join your waiting list

Adding someone new to your waiting list

Adding an existing customer to your waiting list

Adding a waitee to a specific class

Editing a waitee

Removing a waitee from your waiting list

Removing a waitee from a specific class

Automatically removing waitees

Promoting a waitee

Inviting a waitee to book

Keeping track of invites

Revoking an invite

Enabling additional notes

Limiting days

Managing your waiting list

On this page

Creating a staff member

Coming soon...

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