Adding an existing customer to your waiting list

To add an existing customer to your waiting list, maybe they once attended but took a break and now your classes are full, click the Add waitee button when viewing your waiting list.

This time select the Add existing customer button and complete the form. The customer and student fields are mandatory, the rest is optional but recommended.

If you wish, you can add more than one student to the waiting list at the same time by clicking the Add another student button.

This will, however, create two separate waitees, both related to the same customer. That way, if the students are of different ages and/or levels in their development, you can send individual invites to each student separately to book onto different classes.

Just like when adding a new customer, you have the option of adding as many preferred venues and days as you want, the time is optional and should be left empty if the whole day can be attended.

If you're adding multiple students then their preferences need to be the same. Alternatively, if each student has different preferences then you will need to add them to the waiting list separately.

When an existing customer is added to the waiting list they will also receive an email confirming they are on the list along with the information provided. When adding multiple students, there will be one email sent per student.