Accepting direct debit (Bacs) payments ​

Before being able to take payments on DoDays you'll need to connect to your Stripe account from within the Integrations area of Settings.

Direct Debit offers a hassle free way of collecting recurring payments on DoDays, incurring a 1% fee, with a minimum of 20p and capped at £2.00, and uses the Bacs network.

It's important to note Bacs is a delayed payment method, meaning it can take up to 6 business days for funds to clear and be available in your Stripe account to payout.

Create a new price ​

In order for your customers to book using the Direct Debit payment method, first you'll need to create a new price and select Direct Debit (Bacs) as the Payment Method.

Create a new plan ​

Next, so customers can book and subscribe to pay monthly via Direct Debit, you'll need to create a new payment plan, again selecting Direct Debit (Bacs) as the Payment Method.

Attaching a bank account ​

As and when customers subscribe to a Direct Debit payment plan, they will automatically have the option of attaching/changing their bank account details. See the For Families -> Payments -> Attaching a bank account support article for more details.

As an organiser you also have the ability to attach a bank account to any customer. Navigate to a customer and under Payment information you'll see the option to Attach bank account.

When clicked you'll navigate to a screen where you can enter the customers bank account details.

Once the bank account is attached this will become their default payment method and any previous card/bank account will be removed.